Yamaha 5 Year Guitar Warranty
Terms Of Warranty
Total warranty period is 5 years maximum from the original date of purchase. It is important that you keep the receipt, as it is the only record of the purchase date.
Please register online within 3 months of purchase via this website to be valid.
The warranty covers all parts and labour (excluding the repair agent’s travel time) for a period of five years from the purchase date.
Yamaha Music Australia Pty Ltd agree to repair, or at their option, to exchange free of charge any defective part in the Yamaha instrument supplied herein and/or rectify faults which, in their opinion, are due to defective workmanship or materials, within five years from the date of purchase, provided the following conditions have been met:
- The Yamaha guitar is purchased from an authorised Yamaha guitar dealer.
- The original purchase receipt is retained as your proof of purchase.
- Any service on your Yamaha guitar is carried out by authorised Yamaha Service Centres or authorised Yamaha technicians.
What Is Not Covered?
- Freight and handling costs.
- Guitars purchased outside Australia.
- Failures that are the result of improper operations, maintenance or repair.
- Failures that result from accidental damage or exposure to extremes in temperature or relative humidity.
- Failures traceable to repairs or modifications performed by anyone not authorised by Yamaha Music Australia to perform such services.
- Normal wear including strings, frets, finish, fingerboard, accidental damage, and abuse.
- Tone is the subjective perception of the listener. This being the case, it cannot be guaranteed.
In the event that your Yamaha guitar requires warranty service please contact your Yamaha guitar dealer who will arrange for an authorised Yamaha technician to repair the guitar.